Tel: 800-253-2768
631-242-8026
 
Fax: 631-242-4885
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Policy

Prices are subject to change without notice.  At time of order, prices will be confirmed with our computer system.

Ordering Information:

Use the catalog number; specify size, a brief description of the item, and the quantity you desire. You can place orders in the following ways:

Phone:

(631) 242-8026
(800) 253-2768

Fax:

(631) 242-4885 Customer Service
(631) 243-0121 Sales / Quote Inquiries

Internet: www.HistologyControlSystems.com

Customer Service hours are Monday through Friday, 9am – 5pm Eastern Standard Time.

Payment Terms:

Electronic Funds Transfer (EFT) can be used to pay your invoices.
The terms are Net 30 days. A discount of 2% will be given if the invoice is paid within ten days. Shipping charges are prepaid and added to the invoice. Visa and MasterCard are accepted. No prompt payment discount given when credit cards are used.

Shipping Information:

Where specific shipping instructions are lacking, the method of shipment employed will be based on the nature of the material, destination, size, and weight of the package.

Shipping methods are as follows:

  1. UPS
    • Ground Service
    • Next Day (Red)
    • Second Day (Blue)
  2. Commercial Carrier
  3. Company Truck

Note: Due to restrictions by IATA, International Air Transport Association, some hazardous items may not be permitted to ship via air. Hazardous items shipped by air are normally shipped Priority, but are not guaranteed to be delivered by a specific time, due to the sensitive nature of the product.

All orders are shipped FOB Bay Shore, NY and will be delivered within seven business days.

Discounts:

Discounts are available on all products for large quantities, bulk orders, and standing orders. Please call for specific information.

Technical Assistance:

If for any reason you are not satisfied with a product, please call our technical department. In circumstances necessitating a return, a Return Authorization Number will be issued, and a replacement will be sent.

Returned Goods Policy:

Product Guarantee: Histology Control Systems guarantees all products to be free of defects up to 90 days from date of receipt. Returns are subject to a 15% restocking charge, but incurrence of this charge will depend on the particular circumstances necessitating the return. Please note that the following items cannot be returned: Control Slides, Pre-coated Slides, Disposable Microtome Blades, Special Ordered items

If, for any reason, an item must be returned, you must call the Customer Service Department at (631) 242-8026 to issue you a Return Authorization Number. Histology Control Systems will not accept any returns without a Return Authorization Number and we will not be able to credit your account. Return shipments of hazardous materials must be packed, marked, labeled, and shipped in accordance with regulations governing transporting of hazardous materials. All shipping costs will be paid by the returnee unless prior arrangements have been made.

Damaged or Lost Shipment:

Immediately upon receipt of your shipment, carefully open and inspect each item. Do not accept a damaged shipment. If you accept the damaged shipment, let the carrier’s driver make a "Damaged Shipment" notation on your delivery receipt or Bill of Lading. You must call the Customer Service Department within 24 hours of delivery to inform them of the damage.

General Information:

There are no warranties, either expressed or implied, which extend beyond the description of the items as contained on this web page. All items are sold in an "as is" condition Histology Control Systems, Inc. specifically disclaims all express warranties and implied warranties of merchantability and fitness for a particular purpose. Buyer assumes all risk and liability for the use and or results obtained by the use of the products covered by this invoice whether used singularly or in combination with other products. All of our products are offered for research and investigational purposes only and are not intended for drug, cosmetic, food, or household use. This means that Histology Control Systems, Inc. products:

  • May not be used as drugs.
  • May not be used as food additives.
  • May not be used as cosmetics.
  • May not be sold or used as household chemicals.

Histology Control Systems, Inc. does not warrant that the use or sale of the products delivered hereunder will not infringe the claims of any United States Patent covering the product itself or the use thereof in combination with other products in the operation of any process.

Seller shall, under no circumstances, be responsible for incidental or consequential damages arising from the failure or delay in filling any order or orders when due to unsuccessful reactions, fires, floods, riots, strikes, freight embargoes or transportation delays, shortage of labor, inability to secure fuel, material, supplies or power at current prices or on account of shortages thereof, any existing future laws or acts of the federal or of any state or municipal government effecting the conduct of seller’s business with which seller, in its judgment and discretion deems it advisable to comply as a legal or moral duty, or to any other cause beyond seller’s reasonable control.

Seller warrants, to the original purchaser, only, that the products listed on this web page are of the composition and purity described therein.

Buyer’s damages for any products delivered by the seller shall be limited to the return of the goods and the repayment of the purchase price of the goods and shall never be greater in amount than the purchase price of the goods of which such damages are claimed. Recovery for incidental or consequential damages are specifically excluded. Furthermore, failure to give notice of a claim within ten (10) days from the date of delivery shall constitute a waiver by buyer of all claims.